News
Practical limits to efficiency?
Spring is in the air, so field service teams will be looking forward to the joys of being out and about rather than huddling in the café and will stop envying their office bound colleagues. This month we celebrate sunny days by asking about the typical practical limits to efficiency and utilisation of typical field crew, we take a preview of the latest test and benchmark wireless software developed under the auspices of the MCUG, and we consider some novel alternative approaches to location for those who are lost and lonely – finally, is choosing just one mobile device... Read More...
Hotspots for South East Water
This month we look at the trials going on with MCUG member South East Water who are using WiFi to supplement their GPRS mobile data systems, We consider the sad demise of the door-to-door meter reader, and we wonder how remote workers feel without the cosy corporate bonding of the office coffee machine. In addition, and at long last, MCUG has a new logo, and a smart new web site that actually works. The web site has some innovations, such as a bulletin board, copies of past newsletters, current news, events lists, and an exchange for those with surplus,... Read More...
Service Management 2011 Advice Clinic
Visitors to Service Management Expo will have access to expert consultants, including four independent experts from Mobile Computer Users Group (MCUG). Join them at the MCUG Advice Clinic and enjoy one-to-one consultations with leading consultants. Just walk-in for a personal service!
Come to the MCUG Advice Clinic for one of our regular briefing talks, or to speak with expert consultants in an informal setting to answer your specific issues. Experienced core team members include:
Alistair Norman, of Leeds Business School and a director of AIMTEC consulting has a deep understanding of how to deploy mobile systems in to real-time reponse-driven environments such as the Emergency Services. Alistair also can direct you to the University's research team that can support in-depth research in to the issues of mobile working.
Paul Brownridge, of Matthews Craig has extensive experience of integrating complex automated work-management systems with national field workforces. He consults on major utilities, and has lead projects in the UK's largest service undertakings.
Ted Aksamit, of Aksamit Associates specialises in the application and design of communication systems for both data and voice accross Europe. His direct experience of innovative system design spans blue-light, civil engineering, and the utility sector. So, whether you have queries about TETRA, 3g or GPRS he can help.
Martin Morey, General Secretary to the MCUG and consultant with OSYS technology. Martin has experience of resilient communications systems, GIS and GPS, the use of spatial data and Lone Worker systems. He also offers considerable experience in the softer parts of your project, such as hardware mounting, ruggedisation, mobile system integration and system test.
Whether you have a specific question or simply want a reality check feel free to come over!
TO attend just register with SME. Service Management main website/a>
